Copper State Bolt & Nut Company (“Copper State”) values your privacy and the protection of your personal information. This statement explains the collection of information through Copper State’s Website and its usage. Use of the Copper State Website indicates acceptance of this privacy policy.

Information You Give Us: We collect and store any data you enter on our Website or give us in any other way. This may include data such as your name, company name, payment information, email address, physical address, and phone numbers(s). You may choose not to provide certain information, but this may prevent you from utilizing some of our Website features. The data you provide may be used for purposes such as responding to your requests, customizing future Website experiences, improving our Website, and communicating with you.

Automated Data: We collect and store particular types of data every time you visit our Website. This may include data such as your device IP address and cookies (see below for more information about cookies). This information is used to improve your experience on our Website.

Email Communications: In order to make the emails we send as relevant as possible we often collect information about how you interact with the emails we send. This may include data such as the time at which you open our email, and the links that you click in our email. We also store information about how often we send you emails in order to avoid sending you unnecessary messages. If you wish to change your email preferences please contact us.

Information from Other Sources: We may receive information about you from other sources and add it to our account information. Sources may include logistics providers, public profiles, and industry associations. This information is used to enhance your experience as a user.

What is a "cookie"?
A "cookie" is a small text message that the web server asks permission to place on your web browser. The web server and web browser pass this text message back and forth to help improve the quality of your visit on our Website. For example, cookies keep track of the items in your shopping cart and which forms you’ve already filled out.

We use "cookies" to allow you to build an order over time, adding components throughout the day or over an extended period of time. Uncommitted orders will remain available until you remove them. We also use cookies to maintain a client/server connection or user "state" as you move between pages building an order.

How can I remove "cookies"?
"Cookies" can be removed or blocked from your device by adjusting the settings in most web browsers. However, the removal or prevention of cookies may result in lost functionality on our Website, including the loss of shopping cart information and auto filled forms.

Your information and your privacy are very important to us and we are not in the business of selling it to others. We do, however, share your information in limited cases as outlined below.

Credit Reporting: We may share your information for the purpose of credit reporting.

Third Party Service Providers: We may share your information with service providers who work to improve our Website. These partners are not authorized to retain, share, store, or use your identifiable information for any purposes other than as instructed by us.

Business Transfers: We may share your information in connection with the (actual or potential) sale, purchase, acquisition, merger, reorganization, bankruptcy, liquidation, dissolution, or similar transaction or proceeding in which we are involved.

Protection of Copper State and Others: We may share your information if we believe that sharing your data is reasonably necessary in order to (1) protect or defend the legal rights, property, safety, or security of us, anyone else, or the public, (2) protect or defend against, or otherwise address, fraud, security, or technical issues, (3) risk management purposes, (4) comply with a law, regulation, legal request, legal process, legal requirement, judicial proceeding, or court order, (5) investigate a possible crime, such as fraud or identity theft, or (6) act in urgent circumstances.

Unidentified or De‐Identified Information: We may share without restriction or limitation any and all information that is not identifiable or has been de‐identified. We reserve the right to de‐identify your identifiable information for any and all purposes.

With Your Consent: Other than as outlined above, we will contact you to obtain your consent before sharing your information with any third parties.

Data Transmission: We take the security of your data seriously and protect your information during transmission through the use of Secure Sockets Layer (SSL) software, which encrypts the information you enter.

Payment Information: We only display the last four digits of your credit card number(s) when confirming an order. We do securely transmit your entire credit card number(s) to the appropriate credit card company or payment processing firm during order processing. Your credit card number(s) is not saved within our website and we do not have access to the number after your transaction is complete.

Information Storage: We secure stored data on our server by utilizing firewalls and other security measures.

Assumption of Risk: While we strive to secure your information there is always potential risk in transmitting and storing data. Due to this risk we will not be held responsible (1) for any unauthorized access or illegal or unauthorized use of information, including identifiable information, or (2) if your information, including identifiable information, is accessed through unauthorized or improper use of your account or login information or due to your failure to secure your username, password, or customer ID.

Are Children Allowed To Use Copper State’s Website?
Our Website is not intended for use by those under the age of 18. Minors may only use our Website with the involvement of a parent, guardian, or educational professional.

What About Links to Third Party Websites?
Our Website does include links to other websites that are owned or operated by parties outside of our control. These other websites are supplier and/or industry partners that offer useful information you may wish to review.

Definitions:

• "We", "Our" and "Us": When used within this privacy policy "we", "our" and "us" refers to Copper State Bolt & Nut Company and its subsidiaries.
• "You" and "Your": When used within this privacy policy "you" and "your" refers to the user and any companies which they represent.
• "Website": When used within this privacy policy "Website" refers to Copper State Bolt & Nut Company’s website and related products and services.

SMS consent will not be shared with any third parties for marketing purposes. No mobile opt-in data will be shared.

Copper State Bolt & Nut Company (“Copper State”) may communicate with you via text message (SMS) for strictly transactional and customer service related purposes. These messages may include order updates, order follow ups, delivery coordination, account related questions, or other communication necessary to service your requests.

No Marketing Messages

Copper State does not use SMS for marketing, promotional, or advertising purposes. This aligns with our internal practices, as confirmed through communication between Copper State employees and RingCentral Support.

How We Use Your Phone Number

Your phone number is used solely for facilitating direct communication between you and Copper State employees in the normal course of business. Phone numbers collected for transactional communication are not sold or shared with third parties for marketing purposes, in accordance with guidelines provided by RingCentral Support.

Message Frequency

SMS messages are sent only when necessary based on your interactions with Copper State. Message frequency will vary and depends entirely on the nature of your order or service request.

Opting Out of SMS Messages

You may opt out of receiving SMS messages from Copper State at any time by replying “STOP” to any message you receive. After doing so, you will no longer receive text communication unless you initiate future contact that reasonably requires a transactional response.

Potential Messaging Fees

Standard message and data rates from your mobile carrier may apply. Copper State does not impose any additional charges for SMS communication.

Support and Assistance

If you experience issues with SMS communication or require help, you may reply “HELP” to any Copper State SMS message, or contact us directly at hr2@copperstate.com for assistance.

This Mobile App Privacy Policy Addendum (“Addendum”) supplements the primary Privacy Policy of Copper State Bolt & Nut Company (“Copper State,” “we,” “our,” or “us”) and applies specifically to the BoltIQ+ mobile application (“App”) available on Android and iOS devices.

If there is any conflict between this Addendum and the primary Privacy Policy, this Addendum governs with respect to use of the App.

1. Scope of This Addendum

This Addendum applies to:

• Users of the BoltIQ+ mobile application
• Data collected through the App on Android and iOS devices
• Interactions with mobile-specific features such as device permissions, notifications, and local storage

2. Information We Collect via the App

A. Information You Provide

• Account credentials (e.g., username, email)
• User-generated content (inputs, queries, uploads)
• Support requests or feedback

B. Device & Usage Information

Automatically collected when you use the App:

• Device type, model, and operating system
• App version and usage logs
• IP address and approximate location (non-precise unless permission granted)
• Crash logs and performance diagnostics

Depending on features used, the App may request access to:

Permission: Camera

Purpose: Capture images or scans items

Permission: Storage / Files

Purpose: Upload or save documents

Permission: Location (optional)

Purpose: Location-based features

Permission: Notifications

Purpose: Alerts, updates, and system messages

You can control permissions through your device settings.

3. How We Use Mobile App Data

We use collected data to:

• Provide and operate the BoltIQ+ App
• Authenticate users and secure access
• Improve performance, reliability, and user experience
• Deliver notifications (if enabled)
• Troubleshoot issues and provide support
• Comply with legal obligations

We do not sell personal data collected through the App.

4. Data Sharing

We may share data with:

• Service providers (e.g., hosting, analytics, authentication)
• Internal systems and enterprise platforms
• Legal authorities when required

We do not share mobile-collected data with third parties for independent marketing purposes.

5. Mobile Analytics & Tracking

The App may use analytics tooks (e.g., Firebase, App Insights) to:

• Understand usage patterns
• Monitor crashes and performance
• Improve features

These tools may collect:

• Device identifiers (non-personal)
• Session activity
• Diagnostic data

You can limit tracking via device privacy settings.

6. Data Storage & Security

• Data is transmitted using secure encryption (HTTPS/TLS)
• Sensitive data is stored in accordance with industry standards
• Local device storage is minimized and used only when necessary

7. Data Retention

We retain data:

• As long as needed to provide services
• As required by legal or regulatory obligations
• Until a user requests deletion (where applicable)

8. Your Rights & Controls

Depending on your jurisdiction, you may have the right to:

Requests can be made via:

• Access your data
• Request correction or deletion
• Withdraw consent for permissions
• Disable notifications or tracking

Requests can be made via:

hr2@copperstate.com

9. Children's Privacy

The App is not intended for children under 13 (or applicable age in your jurisdiction).

We do not knowingly collect data from children.

10. Platform-Specific Compliance

Apple App Store (iOS)

• Data collection is disclosed via App Privacy labels
• Tracking complies with App Tracking Transparency (ATT) where applicable
• No data is accessed without user consent where required

Google Play (Android)

• Data safety disclosures are provided in Google Play Console
• Permissions are requested only when necessary
• Background data access is limited and justified

11. International Data Transfers

If data is transferred outside your country, appropriate safeguards are implemented in accordance with applicable laws.

12. Updates to This Addendum

We may update this Addendum periodically. Updates will be reflected by a revised “Effective Date.” Continued use of the App constitutes acceptance.

13. Contact Information

Copper State Bolt & Nut Company

Email: hr2@copperstate.com

Address: 1002 S 54th Ave, Phoenix, AZ 85043

This Mobile App Privacy Policy Addendum (“Addendum”) supplements the primary Privacy Policy of Copper State Bolt & Nut Company (“Copper State,” “we,” “our,” or “us”) and applies specifically to the BoltSense App mobile application (“App”) available on Android and iOS devices.

If there is any conflict between this Addendum and the primary Privacy Policy, this Addendum governs with respect to use of the App.

1. Scope of This Addendum

This addendum applies to:

• Users of the BoltSense App mobile application
• Data collected through the App on Android and iOS devices
• Interactions with mobile-specific features such as Bluetooth connectivity, notifications, device permissions, and local storage.

2. Information We Collect via the App

A. Information You Provide

Depending on your use of the App, we may collect:

• Account credentials (such as username, email address, or company account information)
• Customer account information associated with authorized access
• Uploaded images, reports, or documentation
• Support requests, feedback, and communications

B. Device & Usage Information

When you use the App, we may automatically collect:

• Device type, model, and operating system
• App version and configuration information
• IP address
• Approximate location information where permitted by your device settings
• Usage activity and interaction logs
• Diagnostic information, such as crash reports, and performance metrics

C. Operational Monitoring Data

The App is designed to provide real-time bolt tension monitoring and performance visibility for mission-critical infrastructure.

In connection with this functionality, the App may collect, process, display, or transmit:

• Bolt tension measurements
• Sensor and monitoring device data
• Timestamped operational readings
• Equipment and asset identification information
• Alert and notification status information

D. Mobile Device Permissions

Depending on the features used, the App may request access to:

Camera

Purpose: Capture and upload images for equipment documentation, inspection records, or support requests.

Bluetooth

Purpose: Connect to nearby monitoring devices, reader caps, sensors, or related hardware required for real-time bolt tension monitoring.

Location (Optional)

Purpose: Support location-based functionality, device discovery, Bluetooth connectivity requirements, and operational context where applicable.

Storage / Files

Purpose: Download reports, export monitoring data, upload files, and temporarily store information required for App functionality.

Notifications

Purpose: Deliver alerts, monitoring updates, warnings, and system notifications related to monitored equipment and bolt tension status.

Background Activity

Purpose: Enable continuous monitoring, data synchronization, and alert delivery while the App remains active or operates in the background, where supported by the device and user settings.

You may manage permissions through your device settings at any time.

3. How We Use Mobile App Data

We use collected data to:

• Provide and operate the BoltSense App
• Authenticate authorized users
• Display real-time bolt tension and monitoring information
• Maintain connectivity with monitoring devices and sensors
• Generate reports and data exports
• Deliver alerts and notifications
• Improve App functionality, reliability, and performance
• Troubleshoot technical issues and provide customer support
• Protect system security and prevent unauthorized access
• Comply with applicable legal obligations

We do not sell personal information collected through the App.

4. Data Sharing

We may share information with:

• Internal Copper State systems and authorized personnel
• Service providers that support hosting, authentication, analytics, and application operations
• Data transfer and distribution platforms that securely provide monitoring information to authorized customer endpoints
• Legal authorities or regulators when required by law

We do not share information collected through the App with third parties for independent advertising or marketing purposes.

5. Mobile Analytics & Tracking

The App uses analytics and monitoring tools, including Firebase Analytics to:

• Understand application usage patterns
• Monitor application performance
• Identify and diagnose crashes or errors
• Improve functionality and user experience

These tools may collect:

• Device identifiers
• Session information
• Usage statistics
• Diagnostic and performance data

You may limit certain tracking functions through your device privacy settings.

6. Data Storage & Security

We implement reasonable administrative, technical, and physical safeguards designed to protect infomration collected through the App.

Security measures may include:

• Encryption of data transmitted between the App and backend systems using HTTPS/TLS
• Access controls and authentication mechanisms
• Secure storage practices consistent with industry standards
• Monitoring and logging of system activity

Local device storage is minimized and used only when necessary to support App functionality, performance, or offline operation.

7. Data Retention

We retain information:

• For as long as necessary to provide services and maintain customer accounts
• To support operational monitoring and reporting requirements
• To comply with legal, contractual, or regulatory obligations
• Until deletion is requested and permitted under applicable law

8. Your Rights & Controls

Depending on your jurisdiction and applicable law, you may have the right to:

• Access your information
• Request correction of inaccurate information
• Request deletion of eligible information
• Withdraw consent for device permissions
• Disable notifications
• Object to certain processing activities where permitted by law

Requests may be submitted to:

hr2@copperstate.com

9. Children's Privacy

The App is not intended for children under the age of 13, or the minimum age required by applicable law.

We do not knowingly collect personal information from children.

10. Platform-Specific Compliance

Apple App Store (iOS)

• Data collection practices are disclosed through Apple App Privacy labels.
• Where applicable, data access and permissions are obtained through user consent.
• The App complies with Apple platform requirements regarding privacy and data handling.

Google Play (Android)

• Data collection and sharing practices are disclosed through Google Play Data Safety disclosures.
• Permissions are requested only when necessary to support App functionality.
• Background access and device permissions are limited to operational requirements.

11. International Data Transfers

Where information is transferred outside a user's country or region, Copper State will implement appropriate safeguards consistent with applicable data protection laws.

12. Updates to This Addendum

We may update this Addendum from time to time.

Updates will be reflected by a revised Effective Date. Continued use of the App following publication of updates constitutes acceptance of the revised Addendum.

13. Contact Information

Copper State Bolt & Nut Company

Email: hr2@copperstate.com

Address: 1002 S 54th Ave, Phoenix, AZ 85043

Changes to Privacy Policy
We reserve the right to make changes to our privacy policy at any time without prior notification.

Questions or Comments?
If you have any questions or comments regarding our privacy policy please contact us at hr2@copperstate.com.